1. Shipping & Handling Policy
• Processing Time: Orders are processed within 3 business days (excluding weekends and holidays).
• Shipping Methods & Costs: Ground Shipping $7. Expedited options are not available at this time.
• International Shipping: Not available at this time.
• Order Tracking: Tracking information is provided by email once the order is shipped.
• Damaged/Lost Packages: Not responsible for carrier-related issues, but assistance will be provided in filing claims.
* Incorrect Address Policy
Once an order is placed, we are unable to modify the shipping address. If you have entered an incorrect address, you must cancel your order within our cancellation window and place a new order with the correct details. Orders that have already been processed or shipped cannot be canceled or changed. Please double-check your shipping information before completing your purchase.
2. Returns, Exchanges & Refunds Policy
• All Sales Are Final Due to the nature of our products, we do not accept returns, exchanges, or refunds. Please review your order carefully before completing your purchase. If you receive a damaged or defective item, please submit a customer support inquiry within 5 days of delivery, and we will be happy process a replacement shipment.
3. Order Cancellation Policy
• Cancellation Window: Customers can cancel within 24 hours of placing an order.
• Refund Processing: Full refund if canceled within the window; otherwise, standard return policy applies.